Get in touch, in writing.

General inquiries about the company, our services or written material published on this website may be sent to [email protected]. Please include a short description of the subject in the message so that we can route it appropriately.

If you are considering a new engagement, a written brief helps us reply quickly. A useful brief typically includes:

• A short description of your organisation and the systems involved.
• The problem you would like to solve, expressed in business terms.
• Any constraints on timelines, budgets, technology or geography.
• Whether you are looking for a fixed engagement, ongoing support, or an independent review.

Send project inquiries to [email protected].

If you are an existing client and need to reach us regarding a system we operate or maintain, use the support address and reference the environment and incident details agreed in your engagement. If you do not have those details, send the request to [email protected] and we will route it to the correct team.

Requests to access, correct or delete personal data, requests to withdraw consent, and any question about our data handling practices should be sent to [email protected]. Please describe the request clearly and provide enough information to identify the data concerned. Our privacy practices are described in full on the Privacy Policy page.

• Your name and the organisation you are writing on behalf of.
• The subject of the inquiry (project, support, privacy, general).
• A concise description of the situation or question.
• Any relevant references, system names or incident identifiers.
• Your preferred language of reply, if it is not English.

We monitor the address above during regular business days. Response times vary with the nature of the inquiry. We do not publish fixed opening hours and cannot guarantee immediate replies, but every legitimate enquiry is read and acknowledged.